Job Summary

The Flowminder Foundation is a non-profit foundation specialised in the use of big data for public policy and humanitarian purposes.

The OPAL program (for Open Algorithms), originally developed by a group of partners from the MIT Media Lab, Imperial College London, Orange Group, Telefonica Group, the World Economic Forum and Data-Pop Alliance, will be operationalised by the Flowminder Foundation. It will spur the use of Mobile Network Operator (MNO) data for public good purposes in a privacy-preserving manner.

The data involved is known as Call Detail Records (CDRs). These are generated by an MNO when a mobile phone user makes or receives calls/SMSs or starts a data session on their phone. Use cases for these data include supporting the allocation of resources in disaster response contexts, improving disease spread models or planning public infrastructure work.

The objective of the Flowminder Foundation with the OPAL program is to open access to such data at an affordable cost via a privacy-secure web platform to a wide set of stakeholders from the public and private sector while fostering the inclusion and inputs of the civil society on the kinds and uses of analyses performed on these data.

The OPAL program will be implemented in Haiti and one country in West Africa in collaboration with MNOs in each country. The activities will focus on developing and operationalising the technology, supporting the set-up of national committees with representatives from the civil society, developing the collaboration with the MNOs that ensure their long-term commitment, and supporting pilot use cases and capacity strengthening in both countries.

The Role

The Flowminder Foundation is looking for an experienced Project Manager with prior experience that is directly relevant to the use of mobile data derived analytics for decision making in low- and middle-income countries.

The Project Manager will work closely with the Project Sponsor, other members of the Senior Team at Flowminder, technical teams and multiple external stakeholders to deliver an ambitious and impactful programme of work in a complex multinational, commercial and regulatory environment. The successful candidate will demonstrate an ability to strike a balance between multiple competing considerations and design a successful programme.

The role of a Senior Project Manager at Flowminder 

  • Responsible for managing large and complex projects in the Flowminder project portfolio
  • May be responsible for multiple projects at once
  • Active member of the Flowminder management team
  • Responsible for supervising Project Managers where required
  • Responsible for the management of external contractors if applicable, alongside clients and stakeholders

Project set-up and closure

  • Responsible for managing the set up of the project, including output and deliverable definition
  • Responsible for delivering projects as per contractual agreements and organisational requirements
  • Responsible for managing project closure, following organisational requirements 
  • Ensure that lessons learned are captured during the project and through project closure, and used for continuous improvement purposes
  • Responsible for capturing good practice examples throughout the project and contributing to a repository

Stakeholder engagement and communications

  • Responsible for ensuring a communications plan is in place for the project
  • Develop and maintain stakeholder maps to capture the multiple interests and influences on the project
  • Responsible for ensuring that Flowminder’s work is well coordinated with the efforts of all other participating internal and external stakeholders to ensure that the needs of stakeholders are appropriately balanced
  • Responsible for maintaining close communications with Flowminder colleagues including the Sponsor of the Program, the Senior Leadership Team, technical leads of the programmes, the PMO and operational teams (Admin, Finance, HR)
  • Work closely with the Project Sponsor to liaise with clients, key external stakeholders and colleagues to define the future work, expand into new countries and/or new use cases, and identify potential funding extensions
  • Where applicable, support Product Managers to engage with external stakeholders so that Product Specifications are appropriately matched to user needs.
  • Responsible for producing, delivering and sharing presentations about the project to promote the work and publicise the organisation/partners at conferences, events, thematic gatherings and other promotional opportunities

Planning and estimating

  • Responsible for the production and regular update of the project plan using Asana, tracking progress of outputs and activities and taking corrective measures if/when deliverables are getting behind schedule
  • Responsible for working with functional leads to develop and improve estimating from project learnings

Capacity planning and resource management

  • Responsible for the coordination of allocations of resource assigned to the project, working closely with the PMO team, finance and delivery functions to balance resource needs
  • Responsible for the review and collaboration of resource cost allocations assigned to project budgets

 Benefits Management

  • Responsible for  Monitoring, Evaluation and Learning (MEL), engaging external support where agreed to establish a MEL system for the project 
  • Ensure that appropriate tools (e.g. logframe), key performance indicators and quality tracking (both quantitative and qualitative) are in place and being used

Reporting

  • Responsible for producing high quality project reports (narrative and financial) for internal and client/funder requirements
  • Responsible for effective, regular and timely updates and ongoing communication with the Sponsor and Senior Leadership Team

Risk Management

  • Responsible for identifying project risk, documenting and ensuring mitigation strategies are put in place
  • Responsible for maintaining ongoing communication with HR, Data Governance and Compliance and security management functions at Flowminder regarding relevant contextual developments, risk mitigation measures and incident reporting

Issue Management

  • Responsible for identifying, documenting and managing project issues. Appropriate escalation channels to be used as required.

Change control

  • Responsible for scope management and change control within the project, ensuring changes are managed and approved through the appropriate organisational controls 

Finance

  • Responsible for confirming that an effective, well-costed and realistic budget is in place at the start of the project and maintained throughout the project. 
  • Responsible for monitoring the budget vs actual expenditures position on a monthly basis
  • Responsible for completing and regularly updating budget and resource allocation forecasts for programme activities and staffing
  • Responsible for managing expenditure and taking timely corrective action to prevent over and under-expenditure
  • Responsible for overseeing all sub-contracting arrangements with all programme service providers / suppliers, ensuring that all procurement policies are adhered to
  • Responsible for monitoring the performance of sub-grants, sub-awards and sub-contracts; including identifying and monitoring supplier performance measures, seeking corrective action/s as needed, and terminating contracts as/when required
  • Responsible for managing sub-contractual arrangements if/when required (in collaboration with Flowminder’s Data Governance and Compliance Counsel)

Quality assurance

  • Ensure quality standards relating to the Team's work are planned and performed correctly, and are within tolerance
  • Ensure that all relevant quality and compliance checks have been conducted during the course of a sub-contract

Information Management

  • Responsible for ensuring up-to-date and accurate project records are maintained and the project data and documents, including contractual information and datasets, are effectively stored and managed in compliance with regulations (including GDPR, national regulations, and client/funder requirements)

Standards and methods

  • Responsible for ensuring that projects are delivered in compliance with Flowminder’s policies and procedures 
  • Responsible for working with Flowminder’s Data Governance and Compliance Counsel to ensure the project is delivered in compliance with stakeholder’s regulations and local law

Project Management Office

  • An active member of the Project Management Office (PMO), supporting the development of the PMO, including input into strategy, planning and future direction discussions
  • Responsible for use of Project Management best practices 
  • An active member of the business development team, supporting proposal writing and new project initiation, including conducting in-country visits to countries as required
  • Responsible for liaising with project stakeholders to identify potential extensions to projects both in terms of use cases and sources of funding

People and skills

  • Responsible for recruiting, line managing and effectively performance managing any direct reports, as required; including any national-level staff if/when required

Strategic development and other tasks as required 

  • Support the strategic development of Flowminder, including input into organisational strategy, business planning and future direction discussions
  • Support Flowminder’s Senior Leadership Team regarding rollout of any operating policies and guidelines, as well as any global frameworks that may be established
  • Attend relevant meetings as required at Flowminder, e.g. staff meetings, strategic planning sessions, team retreats, programme meetings (as relevant)
  • Undertake any other duties that may be reasonably assigned by the Line Manager

Skills and Experience

Essential:

  • Substantial experience of project and/or programme management in a relevant field 
  • Excellent oral and written communication skills in English 
  • Strong track record of effective and efficient management and delivery of high-value contracts in a commercial, not-for-profit or international development setting
  • Strong analytical, management, and organisational skills, including attention to detail with an ability to work well under pressure
  • Ability to work effectively in a team environment and proactively work to achieve consensus on policy, project, and administrative matters
  • Ability to work effectively in fast-paced and rapidly changing environments
  • Ability and willingness to travel internationally (when possible)
  • Ability to work from one of Flowminder’s offices (flexible working arrangements can be discussed)

Strongly desirable:

  • For the OPAL project, oral and written communication skills in French are strongly desirable

Desirable:

  • Prince2 or equivalent project management qualification
  • Postgraduate qualification or equivalent in a relevant subject (international development, public health, governance, social studies) 
  • For the OPAL project, experience in any of the following areas is regarded as a plus:
    • Working in the Data for Development sector (D4D) (humanitarian and / or development)
    • Working with / for large organisations in low- or middle-income countries
    • Working with/ for regulatory authorities in low- or middle-income countries
    • Working on highly technical or scientific projects and able to communicate technical/scientific content effectively. 
    • Working alongside / for mobile network operators
    • Experience in the Big Data market

To Apply

Advertised until filled

Applicants should email careers+OSPM0721@flowminder.org with the following (preferably in pdf format):

  • An expression of interest outlining why you are interested in being part of the work
  • CV(s) (2 pages) with details of relevant experience
  • Your preferred location. (You must have the right to work in the location you are applying for)

Please note that due to the very high volume of applications we receive, we greatly regret that we are unable to send personalised acknowledgements or give feedback on applications.