Flowminder Foundation is a non-profit foundation specialised in the analysis of anonymous mobile phone data, satellite imagery and household survey data for humanitarian and development purposes. Flowminder provides insights and strengthens the capacity of governments, mobile network operators, national and international agencies and researchers to use privacy-sensitive big data for humanitarian and development purposes. In partnership with Vodafone Ghana and Ghana Statistical Services (GSS), Flowminder is supporting Ghana Statistical Services (GSS) to use metrics derived from aggregated, de-identified Call Detail Records (CDRs) in the production of national statistics and to inform evidence-based decision-making in government policies and interventions. This program will provide valuable improvements and new dimensions to national statistics, thus offering an invaluable capability to the government and other leaders of social change.

As the first and one of only a few public-private partnership of its kind in Africa (where private sector telecommunications data is shared with a National Statistics Office), there is clear value in sharing lessons regarding the approach, challenges and processes undertaken in establishing the prerequisite legal, technical and governance infrastructure needed for use case implementation. 

The Monitoring Evaluation and Learning (MEL) activity will capture lessons arising during phase 1of the project. Outputs of this documentation process will be used in outreach opportunities aimed at various audiences including academic journals, workshops for countries participating in peer-to-peer learning processes and bilateral meetings with other government bodies within Ghana.


The MEL activities envisaged is designed to provide an independent analysis of the type and number of use cases enabled by the program, both those done by GSS (with Flowminder support) and by other end users, as well as the level of engagement of the various Ministries, Departments and Agencies (MDAs) and the capacity needs of MDAs to leverage the data for decision-making. 

Through the proposed project activities, we are hoping to demonstrate the value of the work done to date and the usefulness of the anonymised data that we are working with, both in terms of producing official statistics and enabling operational decision-making. The report will also serve as the baseline for phase 2 by measuring and evaluating outcomes of phase 1.

Another important benefit envisaged is the ability to develop, test and learn about helpful and relevant ways in which to make the data useful to end-users,  in particular to MDAs. 

The evaluation report will assess the achievement of project results against what was expected to be achieved and draw lessons that can both improve the sustainability of benefits from this project, and aid in the overall enhancement of Flowminder programming in the next two years.

Scope of Work

We are seeking a consultant/company(referred to as the consultant) to complete the following which has been prioritized:

  • To set a baseline for phase 2 by measuring and evaluating the outcomes of phase 1.
    • Undertake a process mapping for the steps involved in setting up data pipelines with API access for the National Statistical Office.
    • To identify stakeholders that would  directly or indirectly benefit from various aspects of phase 2.
  • To conduct workshops at the start of Phase 2 to build on lessons from Phase 1.
  • Design a monitoring and evaluation framework (which will be tracked and updated regularly) for Phase 2.
  • Undertake an outcome mapping exercise in which the changes that project partners would ‘expect’, ‘like’ and ‘love’ to see as a result of the project will be articulated.
    • Identify 'progress markers  that we will use to track progress against the desired outcomes
    • To evaluate and document the collaboration model approach of the project, public-private partnerships.
  • Draft the final terms of reference for evaluation at the end of Phase 2.

Expected outputs and deliverables

  1. Demonstrate the value of the work done to date and the usefulness of the anonymised data that partners are working with, both in terms of producing official statistics and enabling operational decision-making.
  2. To develop, test and learn about relevant ways in which to make the data useful to end-users particularly MDAs. 
  3. To provide recommendations that are concrete, practical, feasible and targeted recommendations directed to the intended users of the evaluation about what actions to take and decisions to make. The recommendations should be specifically supported by the evidence and linked to the findings and conclusions around key questions addressed by the evaluation.
  4. Develop a monitoring and evaluation framework to track in a  systematic way of capturing evaluation information post-use case development and implementation.
  5. Develop a comprehensive process map for setting up of data pipeline with API access for GSS.
  6. Develop draft terms of reference for conducting the final evaluation at the end of  phase 2.
  7. Document and share lessons learned with stakeholders. The report should also include lessons that can be taken from the evaluation, including best practices in addressing issues relating to relevance, performance and success that can provide knowledge gained.

Date and details as to how the work must be delivered



4 weeks

Desk review of relevant project documents: project document,  progress and monitoring reports and any relevant annexes.

To draft an inception report with a clear understanding of project objectives and deliverables. The inception report should provide more details on the methodologies to be used, as well as include an evaluation matrix, initial drafts of interview guides, and agenda for interviews.

8 weeks

To complete stakeholders meetings, interviews, field visits.

 Report on baseline studies and draft evaluation framework

12 weeks

Workshop to present a draft report of findings and ToR for phase 2, incorporation of comments on the draft report into the audit trail. 

16 weeks

Review and finalization of the report 

Time frame

It is anticipated that the Assignment will be completed within a total of sixteen (16) weeks from the date of the signing of the contract between Flowminder and the consultant.

Qualifications / expertise sought

The consultant should have knowledge and experience in the following areas:

  1. Minimum of a Masters Degree in a relevant field such as development studies, economics, monitoring and evaluation of development programs or business management
  2. Minimum of 5 years experience in ​​designing MEL plans and measuring results against work plans for international donor-funded projects leveraging technology to reach development or humanitarian goals in low- or middle-income countries 
  3. Experience in developing program-monitoring indicators (especially for technology and international donor-funded projects) as well as in monitoring and evaluation methods.
  4. Design and delivery of robust, relevant and timely evaluation strategies and reviews of development interventions using qualitative and quantitative methods.
  5. Expertise and experience of designing and applying robust and appropriate performance monitoring and results frameworks (including expertise and experience in indicator development, testing and data collection / analysis). 
  6. Monitoring and evaluation of large, complex, long term programmes
  7. Generating data to demonstrate programme effects for different segments of the population 
  8. Using reviews and evaluation as a tool for lesson learning for big data. 
  9. Demonstrable experience of working with or evaluating projects with Mobile Network Operators 
  10.  Good communication skills, both orally and in writing.
  11.  Fluency in written and spoken English
  12. Must reside in and have the right to work in Ghana


The consultant will be paid for the amount agreed with payments made directly to the consultant as follows:

  1. 10% on completion and submission of the work plan, detailing how the Assignment will be accomplished with realistic timelines. 
  2. 40% on completion of baseline plan with survey and relevant data collection tools. 
  3. 50% on completion and acceptance of the comprehensive report. Deliverables will be reviewed and certified as satisfactory by the Flowminder M&E Lead. They must be submitted in both electronic versions in relevant Microsoft Office format and hard/printed copy.


The principal responsibility for managing the M&E activities resides with the Flowminder. The consultant will be linked to GSS’s existing M&E expert whose expertise will also be contributed to the evaluation work. Flowminder will manage contracting and payment of consultant fees.

The Ghana Statistical Office project team  will provide other important services like linking and introducing the consultant to all relevant documents, set up stakeholder interviews, and arrange field visits where necessary

To Apply

Interested parties should send their CV as well as financial proposals for the position to 

  1. A brief expression of interest outlining why you are interested in being part of the work.
  2. A CV (s) (3pages) with relevant experience.
  3. A financial proposal/bid/day rate outlining your consultancy fee (travel and DSA included)

Please note that due to the very high volume of applications we receive, we greatly regret that we are unable to send personalised acknowledgements or give feedback on applications. If you do not hear from us 4 weeks after the closing date,  you should assume that you have not been shortlisted. Only applications following the requested application format will be considered.

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